Terms and Conditions
Availability - Our shoes are produced in limited quantities by makers we work directly with. During busy periods we may go to pick your order and find it is out of stock. We will inform you by return and offer an alternative if appropriate, or advise on the next stock delivery.
Accuracy - We try to ensure that the descriptions and colours are as accurate as the photographic and printing processes allow. Please note that no shoes are waterproof unless specifically offered for sale as such.
Contract - A contract between the customer and Shoeworks Limited will only exist once an order has been accepted, processed and despatched. This does not affect your statutory rights. Our Terms are governed by the laws of England and Wales. Any disputes will be conducted only by the Courts of England and Wales.
Copyright - all the content of our web site are protected by United Kingdom and International copyright and database laws.
Delivery - Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. We use Royal Mail Tracked Post. Once shoes have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
International Orders - Please note all orders are shipped from the UK, and you will be responsible for any import duties necessary to release your order from customs on arrival in your own country if it is outside the EU. We are unable to advise on the rates. Our experience is that small personal orders to not attract duties.
Returns - If you wish to return a pair of shoes please do so within 14 days of receiving your order. The shoes must be in a saleable condition and in original undamaged packaging. We will refund or replace them. Worn returns, where you feel there is a fault, should be returned to us for examination. If they are faulty we will refund or replace them. Return postage will be payable by the customer and we recommend the use of a reliable postal service and obtain proof of postage. This does not affect your statutory rights.
VAT - VAT is charged on all orders but does not show on your invoice.
Fullerton shoes are marketed by Shoeworks Limited, the brand and design owner.
UK Company registration number 6793497, VAT No. GB945513124.
The company address: 21, The Avenue, Cirencester, Gloucestershire, GL7 1EJ. England